If you think Social Media can’t guarantee more customer satisfaction then you are wrong.
Your Social Media Community Manager (in this case: Alexander) has a very important role in making your company a success. Luxury means service. Immediate service. Social Media can make it possible to not only exceed your clients expectations but surpass them. (@nameof your company On my way! Can’t wait for a cold drink by the pool   You can answer back @JamesBond Something chilled is waiting for you. Shaken not stirred) Now if only all your clients used the power of social media. You could become a mind reader.